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1. Event Planning Checklist
2. Land Acknowledgments
3. Engaging with Community Members
4. Gift Giving
5. Building Relationships
6. Photo and Video Permission
7. Vetting Resources

Protocols for Engaging with Indigenous Peoples & Community

The term Indigenous Protocols is becoming commonplace within organizations to improve processes in day-to-day interactions with Indigenous Peoples and communities. The concept of Indigenous Protocols varies from nation to nation, community to community; however, it is not a prescribed set of rules or behaviours that must be adhered to. It is a principle-based approach to how interactions occur cross-culturally to ensure respectful engagement with Indigenous Peoples and communities. It has practical applications for many Indigenous communities which have existed since time immemorial. Following Indigenous Protocols is a sign of respect, awareness, and cultural sensitivity.

Listed below are a few examples of protocols that may be implemented within your organization. Additional resources can also be found on the resource pages of the Legacy Schools and Legacy Spaces programs.

Event Planning Checklist Land Acknowledgments Engaging with Community Members Gift Giving Building Relationships Photo and Video Permission Vetting Resources

1. Event Planning Checklist

The following should be established with the community member(s) in advance of your event:

  • How would they like to be addressed?
  • Would they like you to read a short biography as an introduction, or would they prefer to share their story themselves?
  • How can you support their transportation to and from the event?
  • Do they have any accessibility needs you should prepare for?
  • Do they have any allergies or dietary restrictions?
  • How would they like the space set up?
  • Would they like access to a private space for themselves and any helpers/guests?
  • Would they like to incorporate smudging or burning any sacred medicines?
  • Would they be comfortable with an offering of tobacco before they begin?
  • Will they be bringing a helper with them, or would they like you to provide one?
  • What is the best way for them to receive payment?

Other points to consider:

  • Has everyone on your team, particularly those interacting with guests, taken the time to learn about Indigenous protocols and cultural competency in the workplace?
  • Are you looking at this engagement as the beginning of a relationship and mutual investment? Are there benefits to the guest or their community outside of compensation?
  • Are you prepared to cover expenses in addition to a speaking fee or honorarium? Be mindful that your guest may need to arrange things like family care, transportation, accommodations, and will need time to recover after the event, particularly if they’ve travelled a long distance.
  • Will this event be recorded/photographed, and if so, how will it be distributed? Has the guest consented to this? (Photographs and recordings of ceremony, like smudging, are never permitted.)
  • Will all costs be covered upfront, or is the guest expected to submit expenses for reimbursement? Is your internal process accessible and easy to navigate? How long should they expect to wait?
  • Does your organization have a cancellation and/or rescheduling policy for your event, and has this been communicated to the guest? Is your organization prepared to cover additional costs that may arise from rescheduling special guests?

2. Land Acknowledgments

Land acknowledgments and personal introductions are a way of showing respect and gratitude for Indigenous cultures and the traditional lands we live on. Land acknowledgments can influence organizational culture as a reminder of who we are as peoples in Canada. Meaningful consultation and dialogue as a community with Indigenous and non-Indigenous members will ensure it is implemented appropriately.

Recommendations for moving forward with developing a land acknowledgment include, but are not limited to:

  • Practice cultural humility and know that improving relations cross-culturally is a lifelong journey of learning and responsibility. Being authentic in your approach is essential. The goal is to steer away from a script or a generic approach.
  • Educate yourself about the Indigenous history of your location and how this impacts your land acknowledgment (e.g., are there environmental concerns, reclaiming of traditional names, important landmarks, etc., that should be acknowledged).
  • Understand the difference between a land acknowledgment and a Welcome to Territory.
  • Welcome to Territory is a traditional gesture of hospitality that is delivered by an Indigenous on their home nation to welcome guests.
  • Land acknowledgments should not be delivered by the host nation or its members; they should be presented by the outside organization as a sign of respect.
  • If you have invited representatives from the host nation or more than one Indigenous community, be sure to speak to them beforehand if you would like to have them offer opening remarks or a territorial welcome following your land acknowledgment.

Whether you are Indigenous or non-Indigenous, personal introductions are a way to show respect to the traditional lands where you live or come from. It is important to consider writing something authentic and unscripted. A personal introduction with intention behind it can include:

  • Your name, title, and organization (if title and organization are applicable).
  • Where you come from, geographically and/or ancestrally; this can include your family’s geographical or cultural background.
  • The treaty or traditional lands you reside on and/or are meeting on.
  • Give thanks to delegates in attendance: Elders, Knowledge Keepers, government officials, executives, staff, organizers, audience members, etc.
  • Be intentional. Consider themes such as reflection, awareness, acknowledgment, accountability, and commitment.

This can look like:

  • Reflecting on your relationship with the land,
  • Acknowledging who came before you, but always recognizing that Indigenous Peoples are still here,
  • Accountability for our carbon footprints, and/or
  • Your commitment moving forward and what that looks like for you or your organization.

Research:

  • Who are the traditional caretakers (First Nations, Inuit, and/or Métis communities) of the lands you are on?
  • What do these local nations and communities call themselves? There may be a difference between how a nation or community refers to themselves versus how early settlers referred to them, or their English name.
  • It’s important to note that many Indigenous communities have taken the time to develop guidelines and examples for how to respectfully address their history and treaty rights. You can look at their website for guidance and remove any guesswork.
  • Ensure you have the proper pronunciation of the Indigenous communities being acknowledged within your statement as a sign of respect. Mistakes are inevitable. Be humble, acknowledge when you make a mistake, and be open to learning.
  • If you reside within a town or city, acknowledge the urban Indigenous community (i.e., First Nations, Inuit, and Métis) as well. This is important as land acknowledgments should not only be about the past.
  • Within the land acknowledgment, identify if your community is on treaty lands or unceded territories. For example, the City of Toronto is covered by Treaty 13 signed with the Mississaugas of the Credit First Nation.
  • Invest the time and resources to collaborate with Indigenous communities in the following ways:
    • Support in obtaining historical knowledge to build out the land acknowledgment with accuracy.
    • Ask Indigenous community members to review drafts of the land acknowledgment developed by your organization. Consider their time and offer an honorarium.
    • Welcome feedback from the Indigenous nations and communities being identified in your commitment to reconciliation on a shared path forward as a community.
    • Invite a local or regional Elder to inaugurate the land acknowledgment by providing a teaching to improve its meaning and relevancy on how we share the land as a community.
      • Ensure the principles outlined in Section 3 of this guide are followed to adequately compensate Indigenous collaborators.
  • Spend the time to review resources appropriately and cross-reference what it is you are researching (more guidance on this in Section 7). Refrain from relying solely on crowd-sourced data to prevent any misunderstanding and to ensure the appropriate consultation has taken place.
  • Take the time to research and understand treaty and land rights terms: ceded and unceded, historic treaties, modern treaties, Indigenous title, Indigenous rights, inherent rights, time immemorial, host nation, etc.
  • Resources:
    • Nation/community websites (many but not all communities have websites)
    • Indigenous service providers (e.g., Friendship and Cultural Centres, not-for-profits, etc.)
    • Whose Land tool
    • Local municipality website
    • Post-secondary institutions
    • School boards/districts

3. Engaging with Community Members

Inviting an Elder, Knowledge Keeper, or cultural advisor is a meaningful way to continue the journey of reconciliation. It provides an opportunity for a deeper understanding of First Nations, Inuit, and/or Métis knowledge, cultural beliefs, and traditional practices in a shared learning environment. It’s important to note that relationship building with Elders, Knowledge Keepers, and cultural advisors is an important component of engaging and should be a part of a long-term plan.

Who is an Elder?

The term Elder varies from nation to nation, community to community, so it is important to be mindful of the geographical contexts of urban, remote, and rural settings on how the title is interpreted. An appropriate first step would be to inquire at a local or regional level with host First Nations, Inuit, and/or Métis communities on how they define an Elder.

An Elder generally has longstanding recognition in their community and is well-respected for their actions, words, and character. Elder is not a self-designated term for individuals wishing to share cultural knowledge or teachings. Elders are recognized for their contributions within the community and experience in sharing knowledge and tradition. A clear procurement process is essential to support meaningful engagement with Elders, Knowledge Keepers, and cultural advisors.

Recommendations for Engagement and Contact:

  • As a sign of respect, ensure that your organization’s leader reaches out to their leader. That might look like your CEO sending a letter to the First Nation’s Chief requesting an in-person meeting.
  • Invitations for engagements should be sent in a timely manner to ensure that Elders, Knowledge Keepers, or cultural advisors have time to prepare and understand the requests or support required.
    • Note: Avoid last-minute invitations as they are not reflective of meaningful engagement, particularly during busy periods like June and September. Be mindful of the many requests they are likely receiving during this time.
  • Initial contact is best made in person. If circumstances do not permit an in-person meeting, a virtual meeting or a phone call may be applicable. Keep in mind, email may be the least effective point of contact. Many communities have contact information readily available on their website.
  • During initial contact, inquire about any specific requests or protocols that may be recognized when moving toward a future event or engagement.
    • Assign one person (a helper) to serve as the main point of contact for the Elder. This is how relationship building starts. Hospitality is key and is a principle of good relations.
      • Travel: The helper will travel with the Elder and make sure they are well taken care of. Travel expenses, parking passes, detailed location information, and maps are part of the helper’s duties. If working in a bigger space, please consider if the Elder has mobility issues, as they may need assistance getting around.
      • Hospitality: The helper can also ensure the Elder has access to a quiet space if they need to rest before they participate in the event, bring them snacks and beverages, and generally ensure they are comfortable.
    • Note: Do not make assumptions about the appropriate offering to make when providing an Elder with a cultural exchange. It is best to inquire during the preliminary contact with the individual or community, or with the Elder, Knowledge Keeper, or cultural advisor directly. Do not force an immediate response. Allow time for them to reflect. Please refer to Section 4 on Gift Giving for more information.
  • During face-to-face interactions, be mindful of your gesturing through handshakes and body language, as many Indigenous communities use various methods of communication. For example, some Indigenous people communicate through informal methods such as using body language to answer questions or convey a response. Linguistic diversity and awareness of various methods of communication and interaction are important parts of being respectful in cross-cultural relationships.
  • If there will be alcohol present during your event, always make sure the Elder is made aware of this in advance. If they will be offering a smudging ceremony, their preference may be to do this in a separate area.
  • A general baseline fee should be determined within your organization for compensating Elders, Knowledge Keepers, and cultural advisors.
    • Honoraria
      • Communicate the process, timelines, and documentation required before any agreements are established to ensure there is no confusion. Keep in mind that for honorarium payments over $500, a T4A form is required.
      • Establish a process for hourly, half-day, and full-day rates within the organization.
      • Providing cash, a cheque, or other form of payment on the day of the event is respectful. If using direct deposit, ask if the Elder, Knowledge Keeper, or cultural advisor has a helper to assist them in case technology is a barrier. Ensure payment is received promptly.
        • Note: When negotiating fees, consider that these honorariums are used as income to support the Elder and their family.
      • If a different member of your organization will be facilitating payment, such as a member of the finance team, always ensure that this individual is familiar with Indigenous protocols and respectful engagement. They should also be aware that some Indigenous community members face barriers in accessing a computer or navigating procurement systems, so their needs should be clarified and accommodated before the process begins.
    • Travel and Accommodation
      • Always ensure that travel costs are covered to assist with transportation. If accommodation is required, be sure to book it in advance.
      • When booking hotels, ensure a pre-authorized credit card is on file so the guest is not asked to provide their own.
      • Consider providing travel funds and per diems in advance of any travel.

4. Gift Giving

Presenting or exchanging gifts is a sign of respect and mutual understanding during cross-cultural engagements. Gift-giving is a separate exchange from an honorarium and is usually done after the event or presentation is complete. It should be noted that gift-giving from Indigenous perspectives has different meanings compared to Western perspectives. In the Western worldview, it is seen as a transaction, obligation, payback, or mandatory act, whereas from an Indigenous point of view, it is seen as a sign of respect, kinship, and responsibility. When an organization participates in gift-giving, they are engaging in a kinship that extends beyond the presentation or event. A relationship that extends after the contractual obligation is to be expected. The form of the gift is determined by the organizer; however, the act of gift-giving welcomes one into the organization’s environment.

Appropriate Gifts:

A gift given with thought and care further extends kinship. It is important to consult and liaise with local and regional Indigenous community members to identify an appropriate gift to ensure it is respectful and will not offend the recipient. If one is not available, research who the gift is for. Where are they from? Do they have a clan? Is there an Indigenous artist or business within their own community? Is there something from your own community that you can gift? Common gifts include artwork, books, food, kitchenware, blankets, and medicines. It is recommended that when purchasing an art piece that it is authentically Indigenous made. (Note: It is not recommended to gift alcohol as it may be taken offensively. Historically, the exchange of alcohol has been problematic, and some communities have zero alcohol policies.)

Exchanging Tobacco:

It is sometimes recommended to exchange tobacco as a sign of respect; however, it is not a culturally relevant practice for all Indigenous nations and communities. It should be noted that Inuit do not use tobacco, so research should be done beforehand to know what to exchange. When appropriate, it is recommended to present tobacco when a ceremony is involved, such as smudging.

It’s best to use traditional tobacco (not for commercial smoking use) that has been gifted or purchased from an Indigenous community or business. Many online retailers offer tobacco for the purpose of ceremony, and it is typically wrapped in a small square of fabric. If you have appropriate guidance, you could also purchase the fabric and tobacco separately and prepare your own bundles before an event or ceremony, making sure you impart your prayers or intentions inside each one.

Exchanging tobacco should be done in person before the event or presentation, usually when the Indigenous speaker or guest is first contacted or first arrives at the event. If possible, speak with your guest beforehand in case they are more comfortable with this exchange taking place in a private setting, or they want to do it as part of the event so they can use it as a teaching moment. When presenting tobacco, use your left hand to extend it forward and be mindful that the recipient is not obligated to accept the offer. Note: Exchanging tobacco and gift-giving are two separate practices.

You can find more information on the Four Sacred Medicines on this page.

5. Building Relationships with Indigenous Nations, Communities, and Professionals

While conducting business and building relationships with Indigenous nations, communities, and professionals, it is important to ensure processes are in place and that services and individuals are appropriately vetted. For any consultation process, it is important to reduce the potential for tokenism or misrepresentation of Indigenous engagement while conducting business. For example, if a request for proposal (RFP) or procurement is made by your organization, establishing appropriate guidelines is important to reduce the potential risk of individuals applying who are not suited for the project. Based on the scope of work being undertaken, it is best to identify your service catchment area and hire individuals who are best suited within that geographical region to support the work being undertaken.

Procurement is a broad area that needs a thoughtful approach. The Canadian Council for Aboriginal Business (CCAB) is a great resource for companies looking to enhance their procurement with Indigenous communities and businesses.

Phases of Engagement for Building Relationships:

  • Research
    • Make sure you research the community before contacting them. It’s important to know their unique history, structure, culture, and traditions so you can begin the relationship in a good way. Also, make sure you know who their leadership is so you can get started on phase three.
  • Initial Contact
    • Your organization’s leader should reach out to the leader of the community or nation initially. For example, that might look like your President or CEO sending a letter to the Chief of the First Nation requesting an in-person meeting. It will be different for Inuit or Métis communities – do your research to make sure you are contacting the right people.
  • Issues Engagement
    • Issues throughout the project are inevitable. Use your research and cultural competency training to solve problems together. Transparency is key here.
  • Ongoing Engagement / Maintaining the Relationship
    • One of the keys to a successful partnership is a strong relationship. Ensure the relationship is sustained beyond seeking project approval.

Source: 4 Phases of Indigenous Engagement (ictinc.ca) 

6. Photo and Video Permission

For events, teachings, workshops, trainings, or any other business with Elders, Knowledge Keepers, or cultural advisors, all parties must be clear if the engagement will be photographed or recorded. A release form should be created and include a statement that is culturally sensitive to what is being captured and how the media will be redistributed. For example, in some ceremonial practices, it is inappropriate to record or photograph. For any media reproductions of the engagement, ensure that the integrity of the words spoken, and knowledge shared will be maintained, and that consent is gained on the final materials.

This understanding should also be shared publicly at events. For instance, if an Elder is conducting a smudge ceremony and asks not to be photographed, audience members should be clearly instructed to refrain from taking photos during that time. A short note explaining the photo and video protocol could be included in the event package or agenda to reinforce expectations for participants.

All professionals engaging with Indigenous community members during the planning and execution of the engagement should receive training on Indigenous protocols and codes of conduct. When producing any media materials, a commonly heard phrase is “Nothing about us, without us.” A helpful resource to guide your processes is the United Nations Declaration on the Rights of Indigenous Peoples principle of free, prior, and informed consent for approval on all Indigenous-led productions.

7. Vetting Resources

Distribution of resources for educational and informational purposes can increase awareness of Indigenous Peoples and communities. There are a few aspects to be mindful of when distributing resources or information that may not have been reviewed, vetted, or approved by Indigenous community members. It is an important step to take to reduce the potential for misinformation, misrepresentation, and misunderstanding. Any action or reconciliACTION undertaken is a benefit for all peoples in Canada; however, ensuring that affiliated resources are appropriately vetted before distribution is a precautionary step to ensure your organization is coming from an informed position.

Recommendations for determining if a resource is suitable for use:

  • Indigenous Peoples have been involved in the development and/or vetting of the resource and you have received permission to use it. Some organizations may consult an Elder or Knowledge Keeper Advisory Circle, Committee, or Council for guidance.
  • The resource references local Indigenous Peoples or organizations in your community, where possible.
  • Indigenous worldviews and cultural differences between nations and communities are evident.
  • Indigenous Peoples are not stereotyped, portrayed in a negative tone, given a subtle bias, or referred to in paternalistic language (implying non-Indigenous superiority).
  • The use of language and terminology is appropriate and up to date. Reviewing the date a resource was published is good practice to ensure the information is current.
  • The use of images, content, and information does not promote cultural appropriation. If it is unclear, consult with an Indigenous professional who is experienced within that field or subject matter.
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About DWF

Inspired by Chanie’s story and Gord’s call to build a better Canada, the Gord Downie & Chanie Wenjack Fund aims to build cultural understanding and create a path toward reconciliation between Indigenous and non-Indigenous peoples. Our goal is to improve the lives of Indigenous people by building awareness, education, and connections between all peoples in Canada.

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